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Terms of Service

The terms that apply when using the wonderland website.

Last updated: September 2026

These Terms of Service govern your use of the website operated by The Wonderland Consultancy Limited, trading as the wonderland (“we”, “us” or “our”).

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About us

This website is operated by:

The Wonderland Consultancy Limited

Company number: 17434207

Registered office: 124 City Road, London, United Kingdom, EC1V 2NX

the wonderland is a brand consultancy providing brand strategy, advisory and related consultancy services to businesses.

2. Using our website

You may use this website for lawful purposes and to learn more about the wonderland, our thinking, services, experience and work.

You must not use the website in any way that could damage, disable or interfere with the website, its security or its availability to other users.

You must not attempt to gain unauthorised access to the website, its underlying systems or any information that is not intended to be publicly available.

We may change, update, suspend or withdraw any part of the website without notice.

3. Website content

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, the content is provided for general information only.

Nothing on this website constitutes professional, financial, legal or other specific advice and it should not be relied upon as a substitute for advice relating to your particular business or circumstances.

Any examples, opinions, insights or strategic thinking shared on the website are intended to demonstrate our approach and perspective. They do not guarantee a particular commercial or business outcome.

4. Our intellectual property

Unless otherwise stated, the content of this website is owned by or licensed to The Wonderland Consultancy Limited.

This includes our name and branding, written content, graphics, illustrations, concepts, methodologies, frameworks, presentations, imagery and other original materials.

Our proprietary intellectual property, including the BRAiN philosophy, BRAiN Framework, Brand Blueprint methodology and associated tools, processes and materials, remains the property of The Wonderland Consultancy Limited.

You may view and share links to publicly available pages on this website for personal or legitimate business purposes.

You may not reproduce, copy, modify, distribute, publish, commercially exploit or create derivative works from our content or proprietary materials without our prior written permission.

5. Portfolio and client work

Our website may feature examples of projects, brands or organisations that we or members of our team have worked with.

Unless expressly stated otherwise, trademarks, logos, imagery and other intellectual property belonging to those organisations remain the property of their respective owners.

The inclusion of work on our website does not transfer any rights in that material to website users.

Where work was undertaken by our founder or team members while working at another organisation, this may be identified where appropriate and should not be interpreted as work commissioned directly from The Wonderland Consultancy Limited.

6. Third-party websites

Our website may contain links to websites, platforms or services operated by third parties.

These links are provided for convenience or additional information. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or services.

The inclusion of a link does not necessarily mean that we endorse the third party or its products or services.

7. Contacting us

If you contact us through the website, by email or through another contact method provided on the website, you are responsible for ensuring the information you provide is accurate and lawful.

Contacting us or submitting an enquiry does not create a client relationship or consultancy engagement.

Any services we subsequently agree to provide will be subject to separate proposals, terms of business or other contractual arrangements.

8. Privacy and cookies

We respect your privacy and process personal information in accordance with applicable UK data protection legislation.

Details about how we collect and use personal information are set out in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

9. Availability and security

We aim to keep our website available and secure, but we cannot guarantee that it will always be available, uninterrupted, error-free or free from viruses or other harmful components.

You are responsible for using appropriate security and virus protection when accessing websites and online content.

We may temporarily suspend access to the website for maintenance, security, technical or other reasons.

10. Our liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

To the fullest extent permitted by law, we will not be responsible for loss or damage arising from your reliance on general information provided through this website or from your inability to access or use the website.

We are not responsible for indirect or consequential losses arising from the use of this website.

These limitations relate to use of the website only. Any liability relating to consultancy services provided by us will be governed by the separate terms agreed for those services.

11. Changes to these terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business or legal requirements.

The latest version will be published on this page and the date at the top will show when it was last updated.

12. Governing law

These Terms of Service are governed by the laws of England and Wales.

Any dispute relating to these terms or your use of the website will be subject to the jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these Terms of Service, please contact:

The Wonderland Consultancy Limited

Company number: 17434207

Registered office: 124 City Road

London

EC1V 2NX

United Kingdom